About ConsumerX
Empowering retail professionals with actionable consumer insights
Retailers typically have a great deal of information on their own customers, but not always access to comparable, consistent and tractable data on consumers as a whole. Using data from c40,000 surveys a year, ConsumerX shows consumer attitudes, enabling retail professionals to filter and compare respondents for the most relevant segments and analysis. We provide the insights ‘under your thumb’, to power decision-making and investigation.
With ConsumerX:
- Review interactive charts and data for all RetailX research reports
- Slice and dice the database of respondents by generation, country, income…
- Track attitudes on key topics like sustainability, loyalty, service levels
- Filter for custom research sets by sector, for example Beauty, Consumer Electronics and Luxury Consumers
- Export high-res charts for presentations and create lists of favourites to share in-app with colleagues
- Analyse and chart trends over time (up to four years of history) – available in Release 2
How do I get access?
ConsumerX is in an open Beta with Basic access available to all and Premium access available using tokens given to event attendees and industry figures to trial the service. Register here for access. The Premium trial is ideal for research partners, press and analysts, data journalists and subject-matter experts, who can click “Upgrade to Premium” once they are registered to enter their token or tell us why they think they should have one.
The Mission
Getting reliable, current, consistent consumer data ‘under the thumb’ of the D2C professional. Whether you luxuriate in having a strategy team and every in-depth report, or are a self-supported professional seeking digestible clear data, ConsumerX is a mobile-optimised place for you to see, consider, refine and chart data on the attitudes of the global consumer. Whether tracking metrics, exploring ideas, prepping a presentation or calibrating your own trading, ConsumerX is your consumer insight buddy that’s real-time, in-time and under your thumb!
Our Expertise
Since 2013 RetailX has been researching multichannel performance. The team tracks over 114,000 consumer-facing sites and assesses their performance across 300+ metrics. This data is used for the long-running ranking and sector reports from RetailX – for example, the UK Top500, the Europe Top1000 and the Global Elite Top1000 (you can see all of the RetailX reports via our media partner, InternetRetailing).
Our Services
ConsumerX is one of a suite of available and coming-soon research and insight services from RetailX.
With ConsumerX we offer a self-service option via the (web) App, a bespoke research and analysis offer, research for professional publications, and data for press, analysts and industry commentators. Contact us with any requests.
Get access!
If you would like Premium access, first register to create your basic account. Industry vendors please speak with your account director. Retailers, industry analysts and press, please click “Upgrade to Premium” once you are registered to enter your token or fill out your expression of interest.
